First impression lasts !
The Attendant and Receptionist are the central points for communication in your company and an important face to your customers and business-partners.
Ensure yourself that you have the best possible applications and tools to handle internal- and external calls and visitors, to increase switchboard productivity and be open for business around the clock.
Empower your visitor and caller handling
Aastra will give you outstanding call handling and a faster and more personalized service to your customers and visitors. Your reception and attendants will be able to give better information, faster service and enable better control of incoming customer calls and visits. Aastra Attendant is a well integrated part in the Aastra Collaboration suite and provides a broad range of functionality independently of platform.
Increase your switchboard productivity
To manage a switchboard operator service can be highly demanding. Aastra switchboard management- and quality applications enables switchboard operator centers to measure real-time and historical traffic through the switchboard and evaluate the service level given by the attendants to the customers i.e. the call flow. The applications include; flexible reports, centralized or local management, easy-to use web based report tools and wall board statistics.
Implement customer VIP treatment
With Aastra Visit applications you will implement a sophisticated visit management routine that will make your visitors feel expected and welcome.
The application will be highly appreciated by all parties involved; the hosting employees, attendants, receptionists and the visiting customers and partners.
Employee Self Service
Employees call the attendant and reception many times without thinking. Aastra provides applications that empower your employee’s to help themselves.