Aastra CMG is a part of the Aastra Unified Communications providing applications for attendants, activity and availability management, team collaboration, speech and desktop call handling.

Aastra CMG is developed from a user perspective and is an advanced, user-friendly contact management system that supports call managers (PBXs) from different vendors. The suite focuses on attendant users (switchboard operators) and business users. Aastra CMG is a solution crucial for the modern company’s efficiency.

The solution contains a number of applications that provide attendant users and business users with all the information needed for providing rapid, accurate and professional communication with the customers. InReach SN, InConference and Aastra InTouch+ applications are mainly focused on business users and provide cross-enterprise collaboration simplified telephone conference booking and also enable the enterprise employees with easy access to a soft phone.